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What is a Merchant Account? 
A merchant account is a special type of bank account needed to process credit cards.
What is a gateway? Do I need one? 
A gateway is a service the allows your site to integrate with your merchant account to collect transactions in real time. You need a gateway if you want to have credit card orders verified at the time your customer checks out of your store. A payment gateway manages the actual verification and processing of online credit card payments.
What is a virtual terminal? 
A virtual terminal is a website provided to you by your gateway provider which will allow you to process credit cards manually. You can use the virtual terminal to process refunds and credits and to manually process credit cards you get via phone orders or other means.
Is a merchant account included with your store? 
Secure Sitebuilder does not provide a merchant account with your store. If you already have a merchant account, contact your merchant account provider to find out if it will integrate with your store. If you don't already have a merchant account, we can help set one up for you.
How do I setup my website to use my merchant account? 
Your merchant account provider will give you the login information for the gateway your merchant account will use. Go to the Store tab of your site manager, select Payment Methods/Merchant Account and select the gateway you were given in the drop down list of gateways and click the Set button. Then enter in the login information for your gateway and click the Test button. If everything is setup correctly the test should pass. Once it does, go to your store and order an item to verify that you have everything setup correctly.

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